The best way to manage your WordPress website in 2024.
Site Service provides a comprehensive management program for your WordPress website.
- We've seen (almost) everything. We will not be surprised.
- We're local. Nothing is outsourced overseas.
- We evaluate problems at the code level.
- We support and diagnose system-level issues.
- We're available when you need us the most.
- We're really easy to get along with. We're Canadian, eh?
30-Day Money Back Guarantee
Not 100% happy? Let us know and we’ll promptly send you a refund.
No Contracts Required
We're confident that you'll want to keep our service!
Fast, World-Class Support
More than 12 years experience supporting WordPress websites
Trusted by more than 400 customers.
Top design agencies, independent freelancers, and even some of the biggest brands in the world choose us when they need a WordPress problem fixed.
“I’ve had the pleasure of working with Phil & his team since 2006. I literally can’t afford to get rid of them. I’ve tried.”
“Site Service has helped me manage our 20+ digital accounts with ease. They are truly an extension of our in-house team.”
“I’ve had hundreds of issues with WordPress sites that we’ve inherited over the years. Site Service fixed them all.”
The ultimate solution for WordPress management.
Peace of Mind is something that’s hard to put a price on. At Site Service, it’s the thing we’re most proud to offer you. No matter what happens, we have the expertise and the tools in place to ensure you have the best experience possible with your WordPress website.
Reliable Backups
If the unthinkable happens, we’ve got you covered. Our daily off-site backups ensure that your site will be up and running quickly – sometimes, before anyone even notices it was down!
Peace of mind
Sleep better at night knowing that your site is backed up. We keep multiple copies of your backups: Amazon S3, Google Cloud, and our own off-site cold storage. Backups can be emailed to you or downloaded off-site location for safe-keeping.
Backup Scheduling & Retention
At minimum, your website is backed up to both the cloud and our own off-site location on a daily basis. We also offer plans with backups running multiple times daily. All backups are retained for a minimum of 90 days.
Quick Restorations
If your site has been compromised or a plugin update failed to complete successfully, we have the ability to easily restore your website from the most recent backup with the click of a button.
Updates, updates, and more updates.
The most important thing you can possibly do for your WordPress website is to keep its files updated. Our update service includes updating WordPress itself, all plugins and all themes that can be updated through the standard update process.
Updates requiring a manual reinstall or a manual update are also included, but on a delayed schedule to ensure that they are non-breaking updates.
Core Updates
We will update all of the files that are a part of the default WordPress installation.
Theme updates
Whether it's a theme that has been purchased or a free theme that's available to everyone, we'll make sure it gets updated regularly.
Plugin updates
We will update all of the freely available and commercially-licensed plugins that are a part of your WordPress website.
Security Monitoring
Unfortunately, using the most popular CMS in the world also comes with a major challenge: keeping it secure. Being the most-used CMS means it is also the most widely-targeted CMS to different types of malware attacks. We perform daily security checks and have multiple systems in place to be alerted when a possible incident has occurred.
iThemes Security Pro
iThemes Security Pro helps us to maintain a more secure hosting environment when your website is being hosted on a remote web server. We employ our finely-tuned presets to strike a balance between protection and usability.d
Sucuri Monitoring
We will regularly scan your website make sure your website using the world’s top malware monitoring and cleanup service, Sucuri Security.
Website Uptime Monitoring
Our uptime monitoring service will check your site every 5 minutes to see if it returns a proper status code. If we receive a response code that’s outside of the acceptable range, we’ll immediate know that something is wrong with your website and take action.
Security is Paramount
We have a lot of faith in the iThemes Security plugin and we have a standard configuration that we will apply to your site to thwart most security issues. However, not all sites are equal, so if you need your site configured a little differently, we’ll happily set it up just the way you need.
Uptime Monitoring
It doesn’t matter how well-maintained your site is if people can’t get to it. We monitor your site uptime & downtime and alert you to any major outages regardless of where you host your site.
Site restoration
If something catastrophic happens with your site and you need to roll back to a backup, we’ll take care of it for you. These requests automatically go to the top of our queue and we’ll handle the request as soon as we can.
You can also request to just have a certain part of your site restored. So, if for example, a plugin update went badly and you either want one or all of your plugins rolled back, we can leave your uploads, database and themes intact while only reverting to the backup of the plugins.
Get support right now.
All of our services come with a full suite of supporting plugin licenses from popular themes and plugins.
We spend thousands of dollars per year to acquire licenses for many of the top-rated plugins and themes available for WordPress. Once you are a Site Service client, you can benefit from all of these add-ons at no extra cost to you.
- Beaver Builder Pro
- Advanced Custom Fields Pro
- Divi Builder
- Elementor Pro
- Gravity Forms
- iThemes Security Pro
- Oxygen Builder
- Smush Pro
- WP All Import Pro
- WP All Export Pro
- WP Rocket
Responsive support. Quick updates. Great prices.
Standard
Maintenance Program-
Weekly Updates
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Weekly Security Scans
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Monthly Reporting
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Daily Offsite Backups
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Uptime Monitoring
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Live Chat Support
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Technical Support
Our Best Value
Professional
Maintenance Program-
Daily Updates
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Daily Security Scans
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Weekly Reporting
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Daily Offsite Backups
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Uptime Monitoring
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Live Chat Support
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Technical Support
All prices are in US dollars (USD).
E-Commerce
Maintenance Program-
Updates Every 6 Hours
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Offsite Backups Every 6H
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Daily Security Scans
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Weekly Reporting
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Uptime Monitoring
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Live Chat Support
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Technical Support